App Store Policy
Last Updated: April 30, 2025
1. App Store Guidelines Compliance
Natt is committed to full compliance with all Apple App Store guidelines, policies, and requirements. Our app is designed and developed to adhere to Apple's technical, content, and design criteria.
2. App Functionality and Description
Natt is a tontine management application that enables users to create, participate in, and manage group savings schemes. The app provides transparency and organization for traditional tontine practices through digital management.
Our App Store listing accurately represents the functionality of Natt. We do not make false claims about features, capabilities, or integrations that are not present in the app.
3. User Data and Privacy
Natt collects only the data necessary to provide our services. We adhere to all Apple policies regarding user data collection and privacy, including:
- Providing a clear and compliant Privacy Policy accessible within the app
- Requesting only appropriate permissions related to app functionality
- Using App Tracking Transparency when applicable
- Not sharing user data with third parties without explicit consent
- Providing users with the ability to delete their data upon request
4. In-App Purchases
Natt offers free basic functionality with optional premium features available through Apple's In-App Purchase system. All digital goods and services offered within the app are processed exclusively through Apple's in-app purchase mechanism.
We do not implement external payment mechanisms for digital goods or attempt to circumvent Apple's commission system.
5. Content Standards
The content within Natt adheres to Apple's guidelines regarding:
- Age-appropriate content
- No offensive, insensitive, or objectionable material
- No harassment, bullying, or targeted content
- User-generated content is moderated appropriately
6. Financial Services and Information
Natt is designed to help users manage tontine arrangements but does not provide direct financial services. We clearly communicate that:
- Natt is not a financial institution or bank
- Natt does not hold or manage user funds directly
- Users are responsible for their own financial decisions and arrangements
- All financial activities between users occur outside the app
7. App Updates and Maintenance
We regularly update Natt to maintain compatibility with the latest iOS versions, fix bugs, and improve user experience. Our update frequency ensures:
- Continuous compatibility with Apple devices and operating systems
- Prompt resolution of reported bugs and issues
- Implementation of security patches and updates
- Regular feature improvements based on user feedback
8. Support and Contact
Natt provides responsive customer support through multiple channels:
- In-app support features
- Email support at support@natt.app
- Timely responses to App Store reviews
- Social media support channels
9. Legal Compliance
Natt complies with all applicable laws and regulations in regions where it is available, including:
- Data protection laws (GDPR, CCPA, etc.)
- Financial regulations regarding peer-to-peer financial activities
- Consumer protection laws
- Intellectual property laws
10. Contact Information
For questions about our App Store policies or compliance, please contact:
- By email: appstore@natt.app
- By visiting the contact page on our website